Frequently Asked Questions
                    
                    
                      1. What payment methods do you accept?
                    
                  We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and Shopify Payments.
                    
                    
                      2. Do you offer free shipping?
                    
                  Yes, we offer free worldwide shipping on all orders. No minimum purchase required — wherever you are, we’ve got you covered.
                    
                    
                      3. How long will my order take to arrive?
                    
                  Our standard delivery time is 7 working days, plus an additional 1–2 working days for order processing.
Since all items are made-to-order, this timeline allows us to craft each piece with care and precision. We'll notify you as soon as your order ships.
                    
                    
                      4. Do you ship internationally?
                    
                  Yes, we ship worldwide at no extra cost. International delivery times may vary based on your location and local customs processing.
                    
                    
                      5. Can I track my order?
                    
                  Absolutely! Once your order has been shipped, you’ll receive a tracking link via email. You can also log into your account to check your order status anytime.
                    
                    
                      6. How do I return or exchange an item?
                    
                  We do not accept returns or exchanges, as each item is made-to-order exclusively for you and your selected size.
This personalized process supports our commitment to sustainability and eliminates overproduction. Please double-check your size and order details before placing your order. Have questions? Contact us at  elite@brrotank.com — we’re here to help before you buy.
                    
                    
                      7. Can I cancel or change my order after placing it?
                    
                  Since we begin crafting your order soon after it’s placed, we can only accept changes or cancellations within 2 hours of your purchase. Reach out to us immediately at elite@brrotank.com, and we’ll do our best to assist you.
                    
                    
                      8. Are your products sustainable or eco-friendly?
                    
                  Yes. Every piece is made-to-order to minimize waste, and we use ethically sourced materials and eco-conscious packaging. Sustainability is woven into every step of our process — from design to delivery.
                    
                    
                      9. How can I contact customer support?
                    
                  You can reach us anytime at elite@brrotank.com or through our Contact Us page. Our team is available Monday to Friday, 9am–5pm GMT, and we aim to respond within 24 hours.
 
  
 
 
              