Exchange & Return
At Brrotank – Conscious Luxury, every piece is made-to-order, crafted to your specifications, and designed to reduce waste. As part of our sustainable model, we do not accept returns or exchanges, except in the rare case of damaged or defective products — which are eligible for exchange only with mandatory unboxing video proof. Orders may be canceled within 2 hours, and refunds are issued only if canceled by us before shipping.